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avianca credits
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Request and check the status of your refunds.

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You will find this information in the confirmation email you received in relation to your avianca credits.

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If you have an avianca credits, please note that you may have received them as a form of payment for your refund because the bank declined the transaction due to insufficient information needed to complete your payment request. After 15 days of contacting you via email, we did not receive a response.

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